Guides
Telegram Stars refunds and limits: what the flow shows
Refunds are not provided for Telegram Stars orders on SexyGram: the order flow does not include a money-back step. This guide explains what the checkout shows about the order, including any limits, and what to check before paying. The checkout display before payment is the place to confirm the order details.
Refunds are not provided
Refunds are not provided for Telegram Stars orders. The order flow does not include a money-back step, and the status page shows the visible order state instead. Choose the service, amount, and username carefully before payment, because the order is placed as the checkout shows it.
What the checkout shows about the order
The checkout shows the service, the Stars amount, the username, and the amount to pay before the order is placed (internal checkout fact). Review these details on the checkout screen, because the order is built from them. After payment, the status link from the checkout shows the same order.
Where limits are shown
Any limit that applies to an order appears in that order's checkout display, because the checkout is where the order is built (internal checkout fact). The checkout shows the amount and network for the order, and the buyer sends exactly that. If a limit matters for an order, it belongs to that order's checkout screen.
How payment matching works
Automatic matching depends on the amount and network matching checkout. The payment is matched to the order when the checkout sees a transfer that matches the order details. A mismatched amount or network can keep a payment from matching, which is why the checkout details matter before sending.
When an order stays waiting
If an order stays in waiting, compare the amount and network you sent with the checkout details for that order. A transfer that has not arrived or a mismatched amount or network can keep the payment unmatched. Do not create a second order for the same payment before checking the status link.
What to check before paying
Before paying, read the service, the Stars amount, the username, and the price the checkout shows for that order. Send the exact amount on the shown network, because automatic matching depends on both matching the checkout. Keep the status link to follow the order after payment.
Where to confirm the order
Keep the status link from the checkout, because it opens the order page without logging in. The status page shows the visible order state and is the place to confirm where an order stands. The checkout display is the place to confirm the order details before payment.