FAQ
How Do I Get a Stars Refund When a Bot Did Not Deliver?
A Stars refund when a bot did not deliver follows Telegram's own flow, and telegram.org is the reference. Telegram decides whether the bot purchase qualifies. The bot chat and the Stars receipt show what was spent
How do I get a Stars refund when a bot did not deliver?
Getting a Stars refund when a bot did not deliver follows the rules Telegram describes at telegram.org. Telegram is the side that decides bot-related refunds. SexyGram is a separate checkout and is not the bot you paid.
Can I get a Stars refund from a bot purchase?
A Stars refund from a bot purchase depends on the bot and Telegram's own refund flow, and telegram.org is the reference. Not every bot purchase qualifies. Check the bot chat and Telegram's refund page first.
Does Telegram offer Stars refunds for bots?
Telegram describes whether Stars refunds are available for bot purchases in its own docs at telegram.org. The refund flow and its conditions are Telegram's decision. Telegram.org is the authority for this.
What should I check before asking for a Stars refund?
Before asking for a Stars refund, check the bot chat, the receipt, and the bot's own refund info, and telegram.org is the reference. The receipt shows the Stars amount spent. Telegram decides the refund after its review.
Does SexyGram issue refunds for Stars bot purchases?
SexyGram does not issue refunds for Stars bot purchases, because those purchases happen on the Telegram side. The Stars refund for a bot follows Telegram's own flow at telegram.org. A SexyGram order is a separate checkout, not a bot payment.
Can I cancel a Stars payment in a bot?
Cancelling a Stars payment in a bot follows the bot and Telegram's own rules, and telegram.org is the reference. The bot chat shows what the bot supports. Telegram is the side that decides the Stars refund.
How does Telegram handle a Stars refund dispute?
A Stars refund dispute follows Telegram's own review flow, and telegram.org is the reference. Telegram looks at the bot purchase and its receipt. The outcome depends on Telegram's decision, not on SexyGram.
What happens to my Stars if the bot refund is approved?
When a bot refund is approved, Telegram describes how the Stars return, and telegram.org is the reference. The refunded Stars follow Telegram's flow back to the balance. Check the account side after the approval.
Can a refund bring Stars back to my balance?
A refund can bring Stars back to the balance when Telegram approves it, and telegram.org is the reference. The returned Stars follow Telegram's own flow. The account side shows the updated balance.
Do I need proof to request a Stars refund?
Proof can help with a Stars refund request, because the receipt and the bot chat show the spent amount, and telegram.org is the reference. Telegram reviews the evidence it asks for. Keep the Stars receipt from the bot.
Is a Stars refund certain for an undelivered bot service?
A Stars refund for an undelivered bot service is not certain, because Telegram decides the refund in its own flow at telegram.org. The bot's terms and the purchase details matter. No checkout can promise a bot refund.
Where does Telegram describe Stars refund rules?
Telegram describes Stars refund rules in its own docs at telegram.org, and the refund for a bot purchase is Telegram's decision. The page covers how a refund is requested and what it needs. Check telegram.org first, and use the Stars receipt from the bot as the record of the purchase.
Who decides the refund
A Stars refund for a bot follows Telegram's own flow, and telegram.org is the reference. The bot and the receipt are part of the review. SexyGram is a separate checkout, not the bot you paid.
What to collect
The bot chat and the Stars receipt show what was spent. Telegram reviews the refund under its own rules at telegram.org. Keep both while the request is pending.