FAQ
How does a crypto payment confirm?
A crypto payment confirms when the network records the transaction and it matches what the checkout showed for your order. The check runs on the server side, and the private status link shows each step from awaiting payment to confirming, paid and fulfilled. If the status does not change, compare the amount, network, address and comment with the checkout details before paying again
How does a crypto payment confirm on SexyGram?
A crypto payment confirms when the network records the transaction and it matches what the checkout showed for that order. The server-side check compares the asset, amount, recipient address and comment against the order, and the private status link shows the result. Matching depends on those fields agreeing, not on anything the buyer does in the browser.
How long does a crypto payment confirmation take?
A crypto payment confirmation does not follow a fixed duration; it depends on when the network records the transaction and when the exact-match check runs. Instead of guessing, open the private status link and read the visible order state. A short wait after sending is normal, and the status page can still show the crypto payment as awaiting.
What does 'awaiting payment' mean for my crypto payment?
'Awaiting payment' means the crypto payment order was created and the checkout is shown, but no matching transaction has been seen yet. This is the normal first state before you send the exact amount. If the crypto payment stays here after sending, compare the amount, network and comment with the checkout details.
What does 'confirming' mean for my crypto payment?
'Confirming' means the crypto payment transaction has been noticed or recorded but has not yet been matched to the order as accepted. The status page can show this state while the crypto payment check completes. It is not a problem by itself, but a crypto payment that stays here should be checked against the checkout details.
What does 'paid' or 'fulfilled' mean for my crypto payment?
'Paid' means the crypto payment matched the checkout and the order is accepted, while 'fulfilled' means the order is treated as complete in the status flow. Both states appear on the private status link. Seeing 'fulfilled' is the visible signal that no further crypto payment action is expected from you.
Why is my crypto payment not confirming?
A crypto payment stays unconfirmed when the transaction differs from the checkout, for example the amount, network, address or comment is different, or the order expired before sending. Check those exact fields against what you sent. Do not send a second crypto payment until the state is clear, because duplicates complicate reconciliation.
Does my crypto payment have to match the exact checkout amount to confirm?
Yes, the crypto payment amount must match the exact amount shown at checkout for that order. The buyer is not expected to type or change the amount, and a different value can keep the crypto payment unmatched. If the rate moved before you sent it, start a new checkout instead of paying the old number.
Do I need to add a comment or memo for my crypto payment to confirm?
The crypto payment must include the comment or memo shown at checkout when the checkout asks for one. A missing or changed comment can stop the crypto payment from matching the order. Check the checkout details again and, while the order is still valid, send the exact amount with the exact comment.
Can a crypto payment confirm if I sent it on the wrong network?
A crypto payment is matched against the network and address shown at checkout, so a transaction sent on a different network may not match the order. The status page shows whether a crypto payment was matched. If the state stays unclear, keep the order details instead of assuming the payment will be recovered.
How do I check whether my crypto payment confirmed?
Use the private status link from checkout to see whether the crypto payment matched. The link shows the visible state of the order, from awaiting payment to paid and fulfilled. No account is needed, and the link is the intended way back to the crypto payment order.
What happens if my crypto payment order expires before I send?
If the crypto payment order expires, the checkout details are no longer valid and the crypto payment may not match. Start a new checkout so the amount, address and comment are current. Do not send to an old checkout address after expiry.
Should I send a crypto payment again if I am not sure it went through?
Check the private status link before sending a crypto payment again, because a duplicate can confuse reconciliation and is not part of the normal flow. If the state is clear, follow what it shows. If it is not clear, treat the crypto payment order as the visible source of truth and avoid guessing.
Is my crypto payment confirmed by the browser or by the server?
A crypto payment is verified by the server-side check; the browser and client-side scripts are not part of that check. The server compares the recorded transaction against the order and writes the status. The private status link, rather than a browser page, is the reliable place to read the result.
What if my crypto payment sent but the status does not change?
If a crypto payment was sent but the status still shows awaiting, compare the amount, network, address and comment with the checkout details for the order. The status page shows the visible state, and an unmatched crypto payment is not treated as complete. Keep the order link instead of sending a second crypto payment.
How crypto payment confirmation works
A crypto payment confirms when the network records the transaction and it matches the checkout details for that order. Matching is verified on the server side rather than in the browser, and the private status link is the visible record of each step from awaiting payment to fulfilled.
Why a crypto payment stays unconfirmed
The most common reasons are a different amount, a wrong network, a missing or changed comment, or an order that expired before the transaction was sent. The status page shows the current visible state, so read it before sending a crypto payment again.
What to do after a crypto payment confirms
After the crypto payment matches, the order moves to paid and then fulfilled, which means it is treated as complete in the status flow. Keep the private status link until you see the expected result, and do not send a second crypto payment while the state is unclear.