FAQ
Should I reuse an old crypto payment address?
Send to the crypto payment address shown in the current checkout, not to one from an earlier order. Each order has its own address and comment, and automatic matching depends on those exact details. If you are unsure, open the private order status link and start a new checkout before paying
Should I reuse an old crypto payment address for a new order?
Send to the crypto payment address shown in the current checkout, not to one from an earlier order. Automatic matching depends on the address, amount, comment and timing tied to the active order. An old crypto payment address belongs to a different order and normally does not match a new one.
Why does each checkout show a different crypto payment address?
The checkout shows a crypto payment address tied to the order you just created, so the address and comment are specific to that order. This helps the server match exactly what was sent to that order. Use only the crypto payment address displayed while the current order is open.
Can I use a crypto payment address from a previous checkout that is still open?
A crypto payment address from a previous checkout is linked to that earlier order, so sending to it does not pay a new order. If the earlier order is still open, the old crypto payment address can still match that specific order. Confirm which order is active before sending any crypto payment.
What happens if my crypto payment goes to an old crypto payment address?
A crypto payment sent to an old crypto payment address only counts toward the order that address was created for, not toward a new one. A new order does not show that transaction as paid. Open the current checkout and send to the crypto payment address it displays.
Does my crypto payment address stay valid after the order expires?
The crypto payment address is valid while the order it belongs to is open; after the order expires, the checkout details no longer apply. Sending to an expired crypto payment address can leave the crypto payment unmatched. Start a fresh checkout to get a current crypto payment address.
How do I find the right crypto payment address for my current order?
The crypto payment address is shown on the checkout page of the active order, next to the exact amount and comment. The private order status link displays the same details if you need to return to the order. Do not copy an address from an older checkout or from memory.
Can I save a crypto payment address and reuse it later?
A crypto payment address is tied to a specific order, so saving one for a later purchase does not carry over. A new purchase creates its own crypto payment address, amount and comment. Open a fresh checkout each time you buy.
Are the crypto payment address and the recipient username the same thing?
The crypto payment address is the wallet address for the payment step, while the recipient is a separate field for the Telegram username receiving the service. These two are filled in separately at checkout. Review both on the checkout page before sending.
Does the crypto payment address match my order if I send from a different wallet?
The crypto payment address matches the order no matter which wallet the crypto payment is sent from, as long as the address, amount and comment line up with checkout. A different wallet, by itself, does not break the match. The exact fields still have to match the crypto payment order.
What should I do if I sent to an old crypto payment address by mistake?
If a crypto payment went to an old crypto payment address by mistake, treat the visible order state as the answer and do not assume a transfer between orders. Sending again to the right crypto payment address may create a duplicate, so review the active order first. Recovery depends on exact matching and is not a standard step.
Why did my old crypto payment address stop matching a new order?
An old crypto payment address stops matching a new order because the address, comment and timing belong to the earlier checkout. Each checkout sets its own crypto payment address and details for the order it created. Use the address shown in the new order instead of an older one.
How do I confirm the crypto payment address is tied to my order?
The crypto payment address shown at checkout belongs to the order it was created for, and it appears alongside that order's amount and comment. If the address looks different from what you remember, confirm that you are viewing the active order. The private order status link shows the same crypto payment address as checkout.
When a crypto payment address stays valid
A crypto payment address is valid for the order it was created with, while that order is open. The same address does not carry over to other orders. The checkout page and the private order status link show the crypto payment address tied to the active order.
What reusing an old crypto payment address means
An old crypto payment address belongs to the earlier order, so a transaction sent there does not pay a new order. Matching checks the address, amount, comment and timing against the current checkout. Use the crypto payment address shown at checkout for the order you want to pay.
How to send safely to the right crypto payment address
Open the current checkout and copy the crypto payment address, exact amount and comment from that page. Compare them with the private order status link if you opened the order earlier. Sending to the shown crypto payment address is the reliable way to keep the payment matched.