FAQ
Why have I not received a Telegram gift?
A gift is not received when it was sent to a different chat or account, because a gift appears in the conversation where it was sent. Check the Telegram account and the conversation the sender used, and confirm with the sender if the gift is not there. SexyGram does not move a sent gift, because the gift lives in Telegram
Why have I not received a Telegram gift?
A gift appears in the conversation where it was sent, so a gift is not received when it was sent to a different chat or account. Check the Telegram account and the conversation the sender used. A gift that was not sent cannot appear in any chat, so confirm with the sender.
Where should a Telegram gift appear when it is sent?
A gift appears in the Telegram conversation where the sender sent it, and it stays in that chat. Open the chat with the sender and look for the gift card there. SexyGram does not display a sent gift, because the gift lives in Telegram after it is sent.
Can a Telegram gift arrive on a different account?
A gift arrives in the conversation where it was sent, which is tied to the account in that chat. A gift received on one account does not appear on another account. Check the account that holds the chat where the sender sent the gift.
What should I check if a Telegram gift is not in my chat?
If a gift is not in the chat, check which account holds that conversation and where the sender says it was sent. A gift can be sent to a different chat or account, so compare the sender's claim with your chats. SexyGram does not move a sent gift, because the gift lives in Telegram.
Does SexyGram send Telegram gifts to the account I name?
SexyGram checkout orders Telegram services like Stars for the username entered, not gifts composed in a chat. A gift is sent inside Telegram by the sender, not through the checkout. If a gift was expected, the sender's chat is where it appears.
What does a SexyGram order have to do with receiving a gift?
A SexyGram order delivers the service you chose, such as Stars, to the username entered, and a separate gift is sent inside Telegram. The order status link shows the visible order state for what you ordered. A gift sent in a chat is not part of the order status.
What if the sender says the Telegram gift was sent but I do not see it?
If the sender says a gift was sent but it is not in the chat, compare the conversation and the account the sender used with your own chats. The gift appears in the conversation where it was sent, so a different chat or account explains it. SexyGram does not report a sent gift's location.
How long should I wait for a Telegram gift to appear?
A gift appears in the chat where it was sent, so waiting does not move a gift to another conversation. Check the conversation and account the sender used instead of waiting by time. SexyGram cannot move a sent gift, because the gift lives in Telegram.
What should I not assume about a Telegram gift that has not arrived?
Do not assume a gift was sent just because the sender says so, or that a gift on another account will move to yours. A gift appears in the conversation where it was sent. Confirm the chat and account with the sender before assuming a delivery problem.
Where a sent gift appears
A gift appears in the conversation where it was sent, and it stays on the account that holds that chat. A gift on one account does not appear on another. Check the chat the sender used to confirm where the gift is.
What SexyGram orders cover
A SexyGram order delivers the service chosen, such as Stars, to the username entered. A gift sent in a chat is separate from the order. The order status link shows the visible state of what you ordered.