FAQ
Can I get a refund for my crypto payment?
Refunds are not provided for crypto payments at SexyGram, and the checkout does not include a refund path for an order. Review the amount, address, and network before you send, because the payment starts from your wallet and moves to the address shown for the order. Use the status page, which shows the visible order state, instead of expecting a return
Can I get a refund for my crypto payment?
A refund is not provided for a crypto payment at SexyGram, and the checkout does not show a refund step for an order. The payment moves from your wallet to the address the checkout displays. Review the details before you broadcast the transfer.
Why are refunds not provided for crypto payments?
Refunds are not provided for a crypto payment because the transfer leaves your wallet and reaches the address shown for the order. Automatic matching depends on the amount and network matching the checkout, not on a return flow. The record you send is the record the order can compare.
Does the SexyGram checkout show a refund option for a crypto payment?
The SexyGram checkout does not show a refund option for a crypto payment, so the payment step is the place to be careful. The checkout displays the amount, the address, and the network for the order. Confirm those three before you send.
What should I check before paying if refunds are not provided?
Since refunds are not provided for a crypto payment, check the amount, the network, and the address shown for the order before you send. Copy the displayed value instead of typing it from memory. The status page shows the visible order state after the transfer.
Can a crypto payment be returned if I made a mistake?
A crypto payment is not returned through a refund flow when a mistake is made, because the transfer stays where it was sent. The order compares the amount and network matching the checkout display. Verification happens before the payment, not after it.
What happens to a crypto payment that does not match my order after I send it?
A crypto payment that does not match the order stays as a separate record, because matching depends on the amount and network matching the checkout. The transfer can still exist on the blockchain, but no refund path appears on the order. Read the status page for the visible order state.
Does the status page show a refund for a crypto payment?
The status page shows the visible order state, and it does not list a refund for a crypto payment. The page reflects how the order is treated in the flow. Use the checkout display before you send, since no return is described afterward.
How do I avoid needing a refund for a crypto payment?
You avoid needing a refund for a crypto payment by copying the amount, address, and network exactly as the checkout shows them. Automatic matching depends on those displayed details matching the transfer. One careful copy of the page is the reliable step.
What if my crypto payment went to the wrong address — is there a refund?
A refund is not provided for a crypto payment sent to the wrong address, because the transfer leaves your wallet to that destination. The order cannot compare a transfer that does not use the address shown for the order. Compare the address before you broadcast.
Can I reverse a crypto payment after it is confirmed?
A confirmed crypto payment is not reversed through a SexyGram refund flow, because the record stays on the blockchain. The order flow compares the amount and network matching the checkout display. Review the payment details before sending.
What should I review on the checkout page instead of relying on a refund?
Review the exact crypto amount, the network, and the address shown for the order on the checkout page. The checkout shows the amount the order compares, so keep its decimals and characters. This review replaces reliance on a refund path.
Is a crypto payment refund handled differently after the order completes?
A refund is not provided for a crypto payment after the order completes, and the status page shows the completed state instead. The order is treated as complete in the status flow once it reaches that state. Check the status page for the visible order state.
What the checkout offers
The SexyGram checkout shows the amount, the address, and the network for the order, and it does not include a refund path for a crypto payment. The payment moves from your wallet to the address shown for the order. Careful review happens on the payment page, not afterward.
Matching before refunds
Automatic matching depends on the amount and the network of the transfer matching the checkout display. A crypto payment that matches is the input the order flow can compare. Matching is the protection the process offers, while a return flow is not part of it.
What the status page shows
The status page shows the visible order state, and it does not list a refund for a crypto payment. It reflects how the order is treated in the flow as it moves. Use it to see the state instead of expecting a return entry.
The right moment to verify
The right moment to verify a crypto payment is before you broadcast the transfer from your wallet. Copy the amount, the network, and the address from the checkout display. After the transfer, the record stays where the blockchain placed it.
What to avoid assuming
Do not assume a crypto payment can be pulled back if the details are wrong. The record stays on the blockchain once the network includes it. Treat the checkout display as the checklist for the payment.